Touchline Network

Help centre

Support

Answers to the questions we hear most, and a direct line to our team.

Frequently asked questions

How do I create an account?
Download the app and tap "Club" or "Agent" on the welcome screen. Follow the registration steps and verify your email address to complete your account.
How does Stadium Mode work?
Stadium Mode activates automatically via GPS when you are within 500 meters of a stadium where a match is taking place. You can also manually mark your attendance in the Games screen.
Who can see my profile?
Only verified football professionals on the platform can see your profile. You control your visibility settings in the app.
How do I upgrade my subscription?
Tap "Subscription" in your profile and select "Request Access" for the plan you want. Our team will contact you within 24 hours.
How do I delete my account?
Go to Settings → Delete Account. All your data will be permanently deleted within 30 days.
I have a question not listed here.
Contact us directly via the details below.

Contact

Still stuck? Email us and a member of the team will get back to you.

support@touchline-network.com
Response time
Within 24 hours
Available
Monday to Friday
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